Couples must have a valid confirmation email with them on the day of the course in order to receive a certificate. Couples without such an email may not be given a certificate unless they can prove that payment has been made.
In order to receive a certificate on a group course, couples must participate as required and be respectful of other couples and the presenter at all times. Please note that Avalon retains the right to refuse to certify a couple where that couple was deemed to have failed to take part appropriately in the program.
Please note that where we do not offer refunds for failure to attend the course.
Remember that you are paying the priest for performing your ceremony and you can choose any priest you like, this is your right. Some priests recommend Accord as it is owned and operated by the Church, however the Avalon Course is not inferior to Accord in anyway and our course content has been assessed and approved for use by Catholic Couples by Roman Catholic priests. Avalon can not offer refunds to couples whose priest refuses our certificate without a written explanation from the local Bishop as to the reasons for the refusal. This is in accordance with our understanding of the Consumer Protection Act and Irish Competition Law.
Please check with your priest before booking our course. Avalon is not liable for any refunds where a priest had not given his permission for you to do our course. We do suggest you argue with him your right to do a course that meets the Bishops Guidelines however which we believe ours does. Why not also contact your local politician or counsellor to inform them that you are being forced to do a course against your will which may be a breach of Competition Laws…this is known as “Tying In”..
Avalon tries to offer courses on a nationwide basis in locations that are easily accessible for our customers. We will offer on our website dates in hotels that we hope to run courses while not having booked the function room in the hotel itself. This is to prevent inconvenience to the hotel management. If we receive a minimum of 15 bookings then we will contact the hotel and run the group course either in that hotel or a similar hotel in the same location.
However, where insufficient numbers book into a course, we reserve the right not to proceed with booking the hotel as this would not be financially feasible given that we are not funded with state aid the way that Accord is. Accord receives 3 million euro of tax payers money to run it’s services. Avalon does not. We thank you for your patience and understanding in this matter.
Once customers have bought an avalon hotel course, they automatically receive access to our online premarriage course. This course is also sold to non-catholic couples as www.marriagebootcamp.ie. The content of this course can now be accessed by you at any point in the future independently of your need to do a catholic pre-marriage course.
Avalon is unable to provide refunds as we have no way of preventing customers from completing the course at some later time in the future.