Privacy Policy / Terms & Conditions

/Privacy Policy / Terms & Conditions
Privacy Policy / Terms & Conditions 2017-11-02T14:14:20+00:00

Couples must have a valid confirmation email with them on the day of the course in order to receive a certificate. Couples without such an email may not be given a certificate unless they can prove that payment has been made.

In order to receive a certificate on a group course, couples must participate as required and be respectful of other couples and the presenter at all times. Please note that Avalon retains the right to refuse to certify a couple where that couple was deemed to have failed to take part appropriately in the program.

Please note that where we do not offer refunds for failure to attend the course.

**Avalon reserves the right to offer couples our home study pre-marriage program where we do not receive enough bookings to run a hotel course. **
We need a minimum of fifteen couples to run any given hotel course. We will not charge extra for providing you with this course and we will provide couples with the very same certificate as those couples who attend other courses run in hotels. For more information about this home study program please read www.avalonrcdvd.com.
We do not accept that priests have a right to dictate to couples which format of marriage course the couple should complete given that the US Bishops have given full approval to the online format. No Irish priest has ever asked us for information about the home study course so they are not in a position to say they disapprove of something they have not assessed. Couples are customers and are paying priests to perform a service, therefore the customer and not the priest has the right to dictate the form of the marriage course-in our opinion.
Once customers agree to these terms and conditions on our website they are final and no refunds will be given. Refunds are given to customers who change their minds about their booking within fourteen days of the payment being received by Avalon. This is in accordance with consumer laws.
For more information about your rights please visit http://www.eccireland.ie
Any couple that shares their access to the Home Study program to people who are not customers of Avalon may be refused access to the program immediately and the issue may be referred to Avalon’s legal team.
Couples who change course dates must be aware that they are responsible for confirming by email that the new course they want to move to is going ahead and Avalon takes no responsibility for losses incurred where couples fail to do so and discover that their new course was replaced with the Home Study course.
Once a couple have taken part in a marriage course, or received the home study course, refunds can not be given as it will assumed that the couple have taken the course with the knowledge of their priest.
 The Avalon RC LTD course has been recognised by the Catholic Church since 2007. Some priests have a personal preference as to which course they want a couple to take. If your priest refuses to accept your certificate please inform him that he may be in breach of your rights as a consumer. Let’s imagine that he does not like the wedding venue you have chosen and tells you he won’t marry you unless you change hotel. What would your response be in this case?

Remember that you are paying the priest for performing your ceremony and you can choose any priest you like, this is your right. Some priests recommend Accord as it is owned and operated by the Church, however the Avalon Course is not inferior to Accord in anyway and our course content has been assessed and approved for use by Catholic Couples by Roman Catholic priests. Avalon can not offer refunds to couples whose priest refuses our certificate without a written explanation from the local Bishop as to the reasons for the refusal. This is in accordance with our understanding of the Consumer Protection Act and Irish Competition Law.

Please check with your priest before booking our course. Avalon is not liable for any refunds where a priest had not given his permission for you to do our course. We do suggest you argue with him your right to do a course that meets the Bishops Guidelines however which we believe ours does. Why not also contact your local politician or counsellor to inform them that you are being forced to do a course against your will which may be a breach of Competition Laws…this is known as “Tying In”..

Avalon tries to offer courses on a nationwide basis in locations that are easily accessible for our customers. We will offer on our website dates in hotels that we hope to run courses while not having booked the function room in the hotel itself. This is to prevent inconvenience to the hotel management. If we receive a minimum of 15 bookings then we will contact the hotel and run the group course either in that hotel or a similar hotel in the same location.

However, where insufficient numbers book into a course, we reserve the right not to proceed with booking the hotel as this would not be financially feasible given that we are not funded with state aid the way that Accord is. Accord receives 3 million euro of tax payers money to run it’s services. Avalon does not. We thank you for your patience and understanding in this matter.

Once customers have bought an avalon hotel course, they automatically receive access to our online premarriage course. This course is also sold to non-catholic couples as www.marriagebootcamp.ie. The content of this course can now be accessed by you at any point in the future independently of your need to do a catholic pre-marriage course.

Avalon is unable to provide refunds as we have no way of preventing customers from completing the course at some later time in the future.

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